Welcome to Wittify

What Wittify is, what each of the five products does, and how the dashboard fits together. Read this once before you build anything else.

Wittify is a unified workspace with five products, accessible from the system switcher at the top of the sidebar. You sign in once, switch products in one click, and your account, billing, profile, notifications, and team settings are shared across all of them. This page is the orientation map. Pick a product card to jump straight in, or skim the sections below for what each one does.

The five products

Every product in the table below has its own page in the docs sidebar (start at the Overview under each system) and matches the system switcher labels in the app verbatim.

System	What it is	Where to start
AI Agents	No-code builder for Text, Voice, and Hybrid assistants. Embed on a website, WhatsApp, Messenger, Instagram, X, Telegram, Twilio, Telnyx, SIP Trunk, and WhatsApp Calls.	AI Agents Overview
Speech to Text (Faheem)	Arabic-first transcription engine. Upload audio, transcribe live in your browser, edit speakers and timestamps, export as PDF, DOCX, or TXT.	Speech to Text Overview
Text to Speech (Faseeh)	Natural-sounding voice synthesis. Bring your own text, pick a voice, clone or design a brand-specific voice.	Text to Speech Overview
Contact Center QA	Analytics over your call center recordings: sentiment, intents, speaker timeline, alerts, agent scorecards, compliance, volume forecasting, ask-and-visualize, and a streamed narrative report (TimeLens AI).	Contact Center QA Overview
Chat with Your Documents	Conversational search over your uploaded documents (RAG with citations) plus read-only SQL over your databases (Text-to-SQL with auto charts). One chat surface, two engines.	Chat with Documents Overview

AI Agents

Build AI Agents That Actually Act. Voice and text agents that don’t just answer, they take action across your stack.

Faheem · Speech Recognition

Speech-to-Text That Actually Understands. Arabic-first ASR. Sub-300ms latency. Code-switching ready.

Faseeh · Text-to-Speech

Voice So Natural, You’ll Forget It’s AI. Expressive multilingual voices trained on native speakers.

Contact Center QA

AI That Reviews Every Interaction, Human or AI. Score every call and chat automatically.

Chat with Your Documents

Cite Every Answer. Hybrid RAG and Text-to-SQL with auto-generated charts and citations.

Account

Profile, notifications, activities, billing.

How the dashboard is laid out

When you sign in at app.wittify.ai, you land in the AI Agents dashboard by default. Three areas of the screen stay constant, no matter which product you’re in:

Area	What it holds
Sidebar (start edge)	Product logo at the top, the system switcher dropdown right below it, the navigation for the active product in the middle, and the shared Plan card, Sub-users, Notification Settings, Settings, and Help entries at the bottom. The sidebar is theme-aware, collapses to a 60-pixel rail on desktop with the toggle button below the logo, and slides in from the start edge on mobile via the hamburger menu.
Topbar	Page-specific breadcrumbs on the start edge, then a row of icons on the end edge: language switcher (EN / AR), theme toggle (light / dark / system), notifications bell, and your profile avatar. The avatar dropdown holds Settings, User Activities, Plans and Subscriptions, and Log Out. The notifications bell shows No notifications. You’re all caught up when there is nothing to read.
Floating chat widget	The Wittify marketing chat is mounted on every page. The bottom-end corner shows a circular launcher; click it to chat with the Wittify support agent. The action bars on every settings page reserve extra end-side padding so the launcher never covers the Save Changes button.

The system switcher in the sidebar is the only way to change products. Pick AI Agents to land on the AI Agents dashboard; pick any other product to land on its home page.

What every Wittify account has

These show up regardless of which product you opened the app from:

Account-wide page	Where it lives	What it does
Profile Settings	Profile dropdown → Settings, or sidebar System → Settings	Personal info, time zone, company, two-factor authentication, reset password, delete account. Saudi Tech logo shown for visitors detected from Saudi Arabia.
Notification Settings	Sidebar System → Notification Settings	Five email toggles: Tickets and Leads (instant + daily digest), Billing (80% and 100% quota alerts), and Newsletter. All on by default.
User Activities	Profile dropdown → User Activities	Audit log of every login and action on your account. IP, browser, OS, country, action type, date, and time.
Plans and Subscriptions	Profile dropdown → Plans & Subscriptions	Four tabs: Overview, Plans & Add-Ons, Payment Method, Billing History. Country / currency selector at the top of Plans & Add-Ons mirrors what the marketing site shows.

Open the Account section for the page-by-page reference.

Built for Arabic

Capability	What it means
100+ languages	Every product can transcribe, generate, and converse in 100+ languages.
25+ Arabic dialects	Modern Standard Arabic, Najdi, Hejazi, Egyptian, Levantine, Moroccan Darija, Tunisian, Algerian, Libyan, Sudanese, Yemeni, Bahraini, Qatari, Omani, Kuwaiti, Emirati, and more.
Mixed-language	Agents and transcription gracefully handle code-switching (e.g. Arabic + English in one sentence).

Where to go after this page

First-Time Setup

Create your account, complete your profile, and prepare for your first agent.

Best Practices

Guidelines for accuracy, brand consistency, and a smooth human handoff.

Plans and Billing

Sandbox, Starter, Scale, Pro, Enterprise, with top-ups and add-ons.

FAQ

Hundreds of answers across all five products.

AI Agents Overview

Most users start here. Wizard, Manage Agent, Test Your Agent.

Account

Cross-system pages: profile, notifications, activities, billing.

Common questions

Do I sign up once for all five products?

Yes. One Wittify account gives you access to every product. Switch between them with the system switcher in the sidebar. Billing, profile, notifications, and team are shared across all of them.

I clicked Text to Speech (Faseeh) but the page says Coming Soon.

The Coming Soon page only shows on products you do not have access to yet, or on placeholder routes. AI Agents, Contact Center QA, Chat with Your Documents, Speech to Text, and Text to Speech are all live; if you see Coming Soon for one of these, refresh the page or sign out and back in.

The interface jumped from English to Arabic when I clicked the language switcher.

That is correct. The switcher flips the URL prefix, the page reloads, the layout mirrors (sidebar moves to the right edge, menus open from the right), and the font changes to IBM Plex Sans Arabic. Click again to flip back.

The floating chat bubble in the bottom corner, what is that?

That is the Wittify support widget. Use it to chat with our support agent, schedule onboarding, or ask product questions. It is not the same as the agents you build inside AI Agents; those are previewed via Test Your Agent on each agent’s manage page.

I do not see all five products in the system switcher.

Some plans gate access to specific products. Open Plans and Subscriptions in the profile dropdown to see your current plan and either upgrade or contact sales.

Where do I find the docs for the agent I built?

The agent’s settings live under AI Agents → Manage Agent → Agent Settings. The seven configurable sections (Text Settings, Voice Settings, Appearance, Knowledge Base, Tickets and Leads, Integrations and Tools, Deployment) each have their own deep-dive in the AI Agents Wizard Steps group.

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💡 Need help getting started? Book a free onboarding session with one of our Customer Success Engineers and get personalized guidance on setting up your first Wittify product.

📅 Book here: Schedule a Free Onboarding Session