First-Time Setup

End-to-end walk-through of creating a Wittify account, completing your profile, and getting the dashboard ready for your first product. Every screen, every field, every button.

This page walks you through the very first time you open Wittify, from the signup form to the dashboard. Five steps total: sign up, verify your email, complete your profile, review profile settings, and pick your product. The page mirrors what the app shows you in the order it shows it.

Before you start

You need a working email inbox you can read for the next ten minutes (the verification code expires within that window). If you’d rather sign up with Google, Microsoft, or GitHub, you can skip the email step entirely and jump to Complete Your Profile.

Step 1, sign up

Open https://app.wittify.ai and click Sign Up, or go directly to https://app.wittify.ai/signup.

You see a two-panel layout. The dark gradient panel on the start edge is for branding (Wittify wordmark, headline, feature pills, Saudi Tech logo for visitors detected from Saudi Arabia). The form panel is what you interact with.

The form panel has, top to bottom:

Area	What you see
Topbar	Language switcher (EN / AR, preserves the current page) and theme toggle (light / dark / system)
Heading	Create your account
Sub-heading	Enter your email and we’ll send you a verification code.
Social provider grid	A 2x2 grid: Google, Microsoft, GitHub. (Apple is hidden today, available when re-enabled.)
Divider	or continue with
Email field	Placeholder [e-mail].
Button	Send verification code. Disabled while the email field is empty. While the request is in flight, the label flips to a spinner.
Terms text	By continuing, you agree to our Terms of Service and Privacy Policy.
Footer link	Already have an account? Sign in

If you pick a social provider

Click Google, Microsoft, or GitHub. The provider’s authorization page opens (a popup on most browsers, a full redirect on Safari and iOS). Authorize, and you’re returned to Wittify already signed in. First-time social signups skip the email step and go directly to Complete Your Profile.

If you cancel the provider flow, the popup closes and you’re back at the signup form. No data is created.

If you sign up with email

Type your email, click Send verification code. On click, validation runs:

Validation failure	Inline message
Empty	Email is required.
Wrong format	Please enter a valid email address.
Already used	This email is already registered. Sign in instead.

A success toast appears: Verification code sent. You’re routed to the OTP verification page automatically.

Step 2, verify your email

The verification page is at https://app.wittify.ai/verify-otp. It shows:

Element	Notes
Heading	Verify your email
Sub-heading	We sent a code to [e-mail]. It’s valid for 10 minutes.
Code field	Eight slots displayed as XXXX-XXXX. Letters and digits accepted (case-insensitive). The cursor jumps slot by slot as you type. Pasting the full code from the email auto-fills every slot.
Submit button	Verify. Disabled until all eight slots are filled. While the request is in flight, the label flips to a spinner.
Resend row	Didn’t get the code? Resend code. Disabled for 60 seconds after each send; the countdown shows next to the link.
Wrong-code error	Incorrect code. Please try again. The slots flash red and clear.
Expired-code error	This code has expired. Send a new one.

On success, you’re routed to the Profile Completion page.

Step 3, complete your profile

The page is at https://app.wittify.ai/profile-completion. The same page handles both first-time email signups and first-time social signups (the password section is hidden for social signups, since your provider already authenticates you).

The fields are arranged in a single card. Required fields show a small red asterisk in the label.

Field	Notes
First Name *	Plain text, capped at 50 characters.
Last Name *	Same rules.
Phone Number *	Two parts. The leading dropdown lists 50 countries with flag and dial code; the trailing input takes the local number. After you save, a verification sub-flow sends a code to your phone via WhatsApp or SMS.
Password *	Hidden for Google / Microsoft / GitHub signups. Required for email signups. Must be at least 8 characters with one uppercase letter and one digit. Validation: Password must be at least 8 characters with an uppercase letter and a number.
Confirm Password *	Must match Password. Validation: Passwords do not match.
Company Name *	Plain text, capped at 100 characters.
URL	Optional. Must start with https://. Validation: Please enter a valid https:// URL.
Continue button	Solid primary. Disabled until every required field is filled and validations pass. While saving, a spinner replaces the label.

Phone OTP sub-flow

After you fill in the phone number and tab away, a small Verify action appears next to the input. Click it. A modal asks how to deliver the code: WhatsApp or SMS. Pick one.

Element	Notes
Code input	6 digits. The slots auto-advance.
Verify	Disabled until 6 digits are entered.
Resend code	Disabled for 60 seconds after each send.
Wrong code	Incorrect code. Please try again. The slots flash red and clear.
Reached attempt limit	Too many attempts. Try again in 5 minutes.
Success	The phone field shows a green check chip with the label Verified.

On submit, the form posts your details and you land on the dashboard.

Step 4, review your profile settings

You can change everything you just entered (and a few things you didn’t see) from the Profile Settings page. To open it from anywhere in the app:

1. Click your profile avatar in the topbar’s end edge.
2. Pick Settings from the dropdown.

Or navigate to https://app.wittify.ai/settings/profile.

The page is split into cards:

Card	What it holds
Personal Information	Avatar (Upload Image / Remove Image), First Name, Last Name, Email (read-only), Contact Number with country dropdown.
Preferences	Time Zone with a Detect button next to it that reads your browser zone.
Company	Company Name, Website URL (https only).
Security	Two-factor authentication switch, Reset Password button at the top of the page.
Footer action bar	Discard Changes, Save Changes, Delete Account.

The deep dive is on Profile Settings.

Step 5, pick your first product

You’re on the AI Agents dashboard by default. The empty-state version is the first thing you see if you have no agents yet:

Section	What it shows
Hero greeting	Welcome to Wittify · Sandbox · Free. The plan badge mirrors your current plan.
How Wittify Works	Five icon cards explaining the build flow.
Build Your Agent Now	Three cards: Text Agent, Voice Agent, Hybrid Agent. Click any to launch the wizard.
Connected channels	A row of seven channel logos showing where you can deploy.
Upgrade strip	Plan-aware. Shown for Sandbox / Starter / Scale / Pro. Hidden on Enterprise.
Use Cases	A 14-card grid with example agents (Customer Support, HR Assistant, Government Services, etc.).

To switch to a different product, open the system switcher at the top of the sidebar (right under the Wittify logo). Pick:

Pick	What happens
AI Agents	Stays on the AI Agents dashboard.
Speech to Text (Faheem)	Routes to the Speech to Text dashboard.
Text to Speech (Faseeh)	Routes to the Text to Speech studio.
Contact Center QA	Routes to the CCQA welcome / Overview page.
Chat with Your Documents	Routes to the CWD welcome / project picker.

Account-wide things to know on day one

Setting	Where	Why it matters
Notification Settings	Sidebar System → Notification Settings	Five email toggles. All on by default. Turn off the daily digest if your inbox is sensitive to noise.
Plans and Subscriptions	Profile dropdown → Plans & Subscriptions	First page is Overview with current plan, usage, and the Upgrade card.
User Activities	Profile dropdown → User Activities	Audit log of every login and account change.
Theme	Topbar theme toggle	Saved per browser. Defaults to Dark.
Language	Topbar language switcher	Saved in the URL. The interface mirrors RTL when you switch to Arabic.

Common questions

The verification code never arrived.

Check your spam / junk folder first. The code is valid for ten minutes. If nothing shows up, click Resend code on the OTP page (disabled for 60 seconds after each send). If a typo on signup is the cause, go back to the signup form and re-enter the right address.

My OTP code stops working halfway through.

The code expires after ten minutes. If you let the page sit too long, request a new one with Resend code.

The Send verification code button stays disabled.

The email field is empty or the format is invalid. Make sure there’s a single email like [e-mail]. The button enables the moment the format check passes.

I started a signup with Google but I want to use email instead.

Sign out (avatar dropdown → Log Out), then go back to /signup and click Sign up with Email. Your Google account is not tied to anything until you complete the profile.

The phone Verify button does nothing on click.

That happens when the phone field is empty or the format is invalid. Pick the right country code first, then type the local number, then click Verify.

Can I sign up without a phone number?

No. Phone verification is required for every account. The phone is also used as a second factor if you turn on two-factor authentication.

The URL field is rejecting my company website.

Only https:// URLs are accepted. http:// and other schemes are rejected client-side. Type the full https URL or leave the field empty (it’s optional).

I picked the wrong country code on the phone field and the OTP failed.

Re-open the country dropdown, pick the right code, then click Verify again. The phone form does not send a duplicate code if you change the dial code; you need to actively click Verify to trigger a new send.

I closed the browser tab in the middle of profile completion. What now?

Sign back in at /login with your email and the verification step you finished, you’ll land back on the Profile Completion page with the data you already entered prefilled. Pick up from where you left off.

I want to change the email on my account.

Email is read-only on Profile Settings. Changing it requires re-verifying ownership of the new address; today that’s a separate flow handled by support, not exposed in the app.

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